.brush-off{position:sticky;top:12px;z-index:20;margin-bottom:24px;background:#fff;border:1px solid #b8d9d9;border-left:4px solid #007e80;border-radius:8px;box-shadow:0 3px 14px #263c5015}.brush-off>summary{cursor:pointer;padding:14px 18px;font-weight:650;color:#00696b}.brush-off>summary span{margin-left:18px;font-size:12px;font-weight:400;color:#687c8d}.brush-off-script{padding:0 20px 18px;max-height:50vh;overflow:auto}.brush-off-script p{margin:10px 0}.brush-off-script small{color:#687c8d}.brush-off>summary:focus-visible{outline:3px solid #47b6d0;outline-offset:2px}:root{font-family:Segoe UI,Arial,sans-serif;color:#203548;background:#edf2f6;font-size:15px;--teal:#007e80;--line:#dce4eb}*{box-sizing:border-box}body{margin:0;min-width:1024px}header{height:76px;background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 44px}.brand{display:flex;align-items:center;gap:20px}.brand b{font-size:27px;letter-spacing:-1px;border-right:1px solid var(--line);padding-right:22px}.brand span{font-weight:600}.demo{font-size:12px;letter-spacing:.6px;color:#647686;background:#f1f5f8;padding:8px 12px;border-radius:5px}main{max-width:1480px;padding:32px 44px;margin:auto}.pagehead{display:flex;align-items:center;justify-content:space-between;margin-bottom:24px}h1{font-size:32px;letter-spacing:-.8px;margin:5px 0 0;font-weight:650}h2{font-size:19px;margin:0;font-weight:650}h3{font-size:16px;margin:0}p{line-height:1.5}.eyebrow{font-size:11px;letter-spacing:1.6px;font-weight:700;color:#687c8d;margin:0 0 10px}.muted{color:#6c7d8b;font-size:14px}.panel{background:#fff;border:1px solid var(--line);border-radius:12px;box-shadow:0 3px 14px #263c5010}#entry{max-width:960px;margin:auto}#form{padding:26px 32px}.formtitle,.sectionhead{display:flex;align-items:center;justify-content:space-between;gap:15px}.formtitle{margin-bottom:24px}.fields{display:grid;grid-template-columns:1fr 1fr;gap:20px 26px}.wide{grid-column:span 2}label{font-size:13px;font-weight:600;display:flex;flex-direction:column;gap:8px}input,select{font:inherit;font-size:15px;padding:11px 13px;border:1px solid #cbd6df;border-radius:6px;background:#fff;color:#203548;width:100%;height:43px}input:focus,select:focus{outline:2px solid #00888d45;border-color:var(--teal)}button{font:inherit;font-weight:600;background:var(--teal);color:white;border:1px solid transparent;border-radius:6px;padding:11px 20px;cursor:pointer;white-space:nowrap}button:hover{filter:brightness(.94)}button:focus-visible{outline:3px solid #47b6d0;outline-offset:3px}button:disabled{opacity:.5;cursor:not-allowed}.secondary{color:#284a62;background:#fff;border-color:#ccd8e1}.quiet{color:#007e80;background:transparent;padding:8px 10px}.ssnrow{display:flex;gap:8px}.ssnrow input{flex:1;min-width:0}#form .sectionhead{border-top:1px solid var(--line);margin:24px 0 18px;padding-top:18px}.formfooter{display:flex;justify-content:space-between;align-items:center;border-top:1px solid var(--line);padding-top:24px;margin-top:26px}.formfooter>div{display:flex;gap:10px}#save{min-width:112px}.workspace{display:grid;grid-template-columns:300px minmax(0,1fr);gap:24px;align-items:start}.summary{padding:20px 24px}.summary .sectionhead{padding-bottom:12px;border-bottom:1px solid var(--line)}dl{margin:0}dt{font-size:12px;color:#718391;margin:23px 0 6px}dd{margin:0;font-size:15px;line-height:1.55;overflow-wrap:anywhere;white-space:pre-line}.credit{min-height:540px;overflow:hidden}.credit>.sectionhead{padding:23px 28px;border-bottom:1px solid var(--line)}.badge{background:#f0f4f7;color:#6c7d8b;font-size:12px;padding:5px 10px;border-radius:20px}.saved{color:#658378;font-size:13px}.saved span{color:#249876;margin-right:5px}#empty,#loading{text-align:center;min-height:410px;padding:75px 24px 60px}.report-icon{display:flex;align-items:center;justify-content:center;font-size:40px;color:var(--teal);background:#eef8f7;border:1px solid #daeeeb;width:66px;height:66px;border-radius:16px;margin:0 auto 22px}#empty button{margin-top:18px;min-width:175px}.creditfooter{border-top:1px solid var(--line);padding:17px 28px;display:flex;justify-content:space-between;gap:20px;color:#7b8c97;font-size:12px;min-height:50px}#cooldown{color:#6b7585;font-variant-numeric:tabular-nums}.resulthead{display:flex;justify-content:space-between;align-items:center;padding:28px}.resulthead .eyebrow{color:var(--teal);font-size:10px}.tablewrap{padding:0 20px}table{border-collapse:collapse;width:100%;font-size:14px}th{text-align:left;background:#f5f8fa;color:#6c7d8b;font-size:11px;font-weight:600;padding:13px 10px}td{padding:20px 10px;border-bottom:1px solid #e7edf1}th:first-child,td:first-child{width:34px}input[type=checkbox]{width:17px;height:17px;accent-color:var(--teal);cursor:pointer}.number{text-align:right;white-space:nowrap;font-variant-numeric:tabular-nums}.selection{display:flex;align-items:center;justify-content:space-between;padding:26px 28px}.selection strong{display:block;font-size:28px;margin-top:6px;letter-spacing:-.5px}#selection-status{margin:0 28px 20px;color:var(--teal);font-size:13px}dialog{border:1px solid var(--line);border-radius:14px;padding:0;width:470px;box-shadow:0 22px 80px #13283c40;color:#203548}dialog::backdrop{background:#10283c65}.dialogbody{padding:30px}.dialogbody h2{margin:15px 0 8px;font-size:22px}.dialogbody p{color:#6c7d8b}.dialog-icon{display:inline-flex;width:38px;height:38px;align-items:center;justify-content:center;background:#eaf7f5;color:var(--teal);border-radius:50%;font-size:22px}.dialogbuttons{display:flex;justify-content:flex-end;gap:12px;background:#f7f9fb;padding:20px 26px;border-top:1px solid var(--line)}#report-items p{display:flex;justify-content:space-between;border-bottom:1px solid var(--line);padding:12px 0}.spinner{width:38px;height:38px;border:3px solid #dbeceb;border-top-color:var(--teal);border-radius:50%;margin:30px auto;animation:spin 1s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}[hidden]{display:none!important}#notice{color:var(--teal)}@media(prefers-reduced-motion:reduce){.spinner{animation:none}}
/* Persistent customer context and real record tabs. */
/* Compact desktop record: persistent label/value sidebar and chronological tabs. */
@media(min-width:1024px){
  body:has(#record:not([hidden])) main{max-width:none;padding:16px 24px}
  #record .workspace{gap:16px}
  #record .panel{border-radius:5px;box-shadow:none}
  #record nav[role=tablist]{gap:0;border-bottom:1px solid var(--line);margin-bottom:12px;flex-wrap:wrap}
  #record nav[role=tablist] button{padding:10px 13px;border-radius:3px 3px 0 0;font-size:13px}
  #record .summary #details{display:grid;grid-template-columns:92px minmax(0,1fr);gap:9px 10px;padding:14px 16px;font-size:13px}
  #record .summary #details dt,#record .summary #details dd{margin:0;overflow-wrap:anywhere}
  #record .summary #name{padding:16px;font-size:21px}
  #record #local-status{padding:0 16px 12px}
  #record #plans-panel{padding:18px}
  #record .plan-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}
  #record .plan-card{padding:16px;border:1px solid var(--line);border-radius:4px;min-width:0;overflow-wrap:anywhere}
  #record .plan-card h3{margin-bottom:8px}
  #record .plan-card p{font-size:13px;margin:9px 0}
}
#record .workspace{grid-template-columns:290px minmax(0,1fr);align-items:start}
#record .summary{position:sticky;top:20px;max-height:calc(100dvh - 40px);overflow:auto;min-width:0}
#record .summary #name{font-size:23px;padding:20px 24px 8px;overflow-wrap:anywhere}
#record .record-work{min-width:0}
#record [role=tabpanel][hidden]{display:none}
#record #notes-panel{padding:24px}
#record #notes-panel .goal{padding:18px 0}
#record .customer-toggle{display:none}
#local-status{padding:0 24px 12px;font-size:14px}
#local-status>button{padding:4px 8px;margin-left:6px}
#local-status-editor small{display:block;margin:10px 0;line-height:1.4}
#local-status-editor button{margin:4px 4px 0 0;padding:8px}
#local-status [role=status]:empty{display:none}
#local-status button:focus-visible,#local-status select:focus-visible{outline:3px solid #47b6d0;outline-offset:2px}
#record .debt-area{padding:0 24px}
#record .debt-area section{margin:20px 0;border-top:1px solid var(--line);padding-top:18px}
#record .debt-area h3{margin-bottom:12px}
#record .debt-area .tablewrap{padding:0;overflow:auto}
#record .select-all-debts{display:flex;flex-direction:row;align-items:center;gap:10px}
#record .debt-area section:has(>p:not([hidden])) .tablewrap{display:none}
body:has(#record:not([hidden])) #reminder-bar{position:static}
#record .select-all-debts input{width:auto}
#record .debt-area table{min-width:620px;width:100%}
#record [role=tab][aria-selected=true]{background:#e6f3f3;border-color:var(--teal);color:#00696b}
#record [role=tab]:focus-visible,#record .customer-toggle:focus-visible{outline:3px solid #47b6d0;outline-offset:3px}
@media(max-width:800px){
  #record .workspace{grid-template-columns:minmax(0,1fr)}
  #record .summary{top:0;z-index:10;max-height:45dvh}
  #record .summary #name{padding:12px 18px 0;font-size:21px}
  #record .customer-toggle{display:block;margin:0 10px 8px}
  #record .summary:not(.expanded) #customer-summary-body{display:none}
  #record .debt-area{padding:0 16px}
  #record nav[role=tablist]{gap:6px}
}
/* Live pilot additions; approved desktop layout retained. */
.connected-tags{display:flex;flex-wrap:wrap;gap:8px}.connected-tags a{display:inline-flex;padding:5px 10px;border:1px solid #b8d9d9;border-radius:20px;background:#f1f8f8;color:#00696b;text-decoration:none;font-size:12px;font-weight:650}.connected-tags a:focus-visible{outline:3px solid #47b6d0;outline-offset:3px}#backend-panel:has(.connected-tags:empty):not(:has(small,details)){display:none}#backend-panel small{display:block;margin-top:8px}
.connected-tags .backend-prepare{width:auto;margin:0;padding:5px 10px;border-radius:20px;font-size:12px}.summary dd{display:flex;align-items:center;gap:8px;min-width:0}.summary dd>span{overflow-wrap:anywhere}.copy-field{margin-left:auto;padding:3px 7px;font-size:11px;flex:none}.copy-field+small{min-width:42px;color:var(--teal)}
#backend-panel button{white-space:normal}#record .summary #backend-panel,#record .summary #record-dates{padding-left:0;padding-right:0}
#record .summary #record-dates{padding:12px 24px;margin:0;border-top:1px solid var(--line)}#backend-panel{padding:18px 24px;overflow-wrap:anywhere;border-top:1px solid var(--line)}#backend-panel article{padding-top:14px}#backend-panel button{margin:8px 0;width:100%}#backend-panel summary{cursor:pointer;color:var(--teal);padding:10px 0}#backend-panel p,#backend-panel small{font-size:13px}#history-notes{max-width:760px;padding:18px 0}#history-notes textarea{width:100%}#inquiry-dates{padding:12px 0 18px;border-bottom:1px solid var(--line)}
#record-dates,#history-panel{padding:20px 24px;margin-bottom:18px;overflow-wrap:anywhere}#record-dates p{margin:0 0 8px}nav[aria-label="Customer record views"]{display:flex;gap:12px;margin-bottom:18px}nav[aria-label="Customer record views"] [aria-current="page"]{border-color:var(--teal);color:var(--teal)}#history-panel article{border-top:1px solid var(--line);padding:18px 0}#history-panel article p{white-space:pre-wrap;margin:8px 0}#history-panel article summary{cursor:pointer;padding:12px 0;color:var(--teal)}#history-panel article small{display:block;color:#687c8d}#record .workspace[hidden]{display:none}
#login-panel{max-width:440px;padding:32px;margin:40px auto}#login-form{display:grid;gap:20px;margin-top:24px}.entrytools form{display:flex;gap:12px;align-items:end}.entrytools{flex-wrap:wrap}#matches{margin-bottom:16px;display:flex;gap:12px;flex-wrap:wrap}.summary{position:static}#notice{white-space:pre-wrap;color:#8b3426}#report{display:inline-block;padding:10px 16px;text-decoration:none;border:1px solid var(--line);border-radius:6px;color:var(--teal)}.account-warning{padding:0 28px}#notes-status,#cia-status{min-height:20px}#ssn-label{margin:20px 0}#authorized{width:auto}#credit-form label:has(#authorized){display:block}#operation-status{max-width:500px;margin:18px auto;color:#8b3426}button:disabled{cursor:not-allowed;opacity:.55}#login-panel input{width:100%}#saved-cia p{white-space:pre-wrap}.score-title strong{font-size:25px}#reminder-bar{top:8px}#pinned-notes{max-height:240px;overflow:auto}
@media(max-width:800px){body{min-width:0}header{padding:12px 16px;height:auto;gap:10px;flex-wrap:wrap}main{padding:16px}.workspace{grid-template-columns:1fr}.fields{grid-template-columns:1fr}.wide{grid-column:auto}.cia-question{grid-template-columns:1fr;gap:8px}.entrytools form{flex-wrap:wrap}.selection{flex-wrap:wrap;gap:18px}.demo{font-size:10px}.brush-off>summary span{display:none}.brand span{font-size:13px}#form{padding:20px}.creditfooter{flex-wrap:wrap;gap:10px}.tablewrap{overflow:auto}.summary{position:static}.utilization-summary{grid-template-columns:1fr auto}.pagehead h1{font-size:26px}}